Quality

The ISO 9001:2015 Standard refers to every business regardless of activity and size as it focuses on the quality of the provided services / products as well as the customers and interested parties’ satisfaction. The purpose of the seminar is to inform the participants about the requirements of the International Standard and how it can be effectively applied to each business through a Quality Management System (QMS).

Τhe ISO 22716:2007 standard refers to any business that produces cosmetics (including personal care products). The purpose of the seminar is to describe the basic principles of how to apply GMP, according to the requirements of the standard, through a Quality Management System (QMS).

Τhe ISO 19011:2018 standard provides guidance on auditing management systems. The purpose of the seminar is to describe the principles of auditing and to demonstrate the ways of managing an audit programme and of conducting management system audits. Additionally, it helps the participants to understand deeply the role of the inspector in the continuous improvement of the management systems and it is applicable to all organisations that need to plan and conduct internal or external audits of management systems or manage an audit program.